Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Resonably priced goods like this one are my soft spot. Happy with the purchase like never before
As I can judge from my experience, the quality of is more than satisfactory
arrived in time. nice purchase, no comments, just recommend
probably the best XiaoMi Pawbby Pet Hair Removal Comb Cat Dog Hair Brush Pets Trimmer Combs Clipper pet shaver boost brush online - I mean, you often can't even find anything of corresponding quality in offline stores
product matches the description. thank you very much.
Thank you very much for such a quality product.
great , top service!
amazing quality of + fast delivery. my respect to the store
for such a low cost XiaoMi Pawbby Pet Hair Removal Comb Cat Dog Hair Brush Pets Trimmer Combs Clipper pet shaver boost brush has a surprisingly high quality
was packed carefully. loved it
XiaoMi Pawbby Pet Hair Removal Comb Cat Dog Hair Brush Pets Trimmer Combs Clipper pet shaver boost brush on sale is quite an attractive offer. great webstore
Probably the lowest price for XiaoMi Pawbby Pet Hair Removal Comb Cat Dog Hair Brush Pets Trimmer Combs Clipper pet shaver boost brush available in a lovely webstore!
Very good product, looks very fine and good quality
It's perfect. Delivery was very very fast comparing to others. It's really nice quality. I recommend it without a doubt.
Just as described. I'm satisfied.
It's safe to say it's the cheapest online. The store is my hero!
using for 2 weeks already. no flaws noted
Thanks for discount! I finally get it! Love it so much!
Хорошо сделана. Удобная в руке. Коту не нравится, но ему никакая не нравится. Вычесывает отлично. рекомендую
Thank you to the store for the fast delivery. Brush is cool, the head is replaceable, for different breeds of cats and dogs, it's a pity only one is included. Others need to be bought. And in general, an excellent brush. Recommend.
Well removes wool. There are two buttons to remove the blade and remove the wool
Very good strip fur all.
Fast delivery, about 12 days to Cheboksary. Wool comb very good as an alternative to Furminator for 2500, very even a good garlic
Good comb for Stafford
A good alternative to an expensive Furminator. I would even say the only quality. For medium wool and fluffy of course not very much, but for shaggy Koto-dogs good weight