Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Buying online has never been more satisfying. Terrific store!
the best part is free shipping, definitely. though the product itself is nice af as well
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn't.
My product received, thank you.
With a discount, Xiaomi Mijia Backpack Urban Leisure Chest Pack Bag For Men Women Small Size Shoulder Type Unisex Rucksack Backpack Bags La is the perfect purchase. Very happy with the store
very good product, high quality, will order again
Most likely the cheapest price for Xiaomi Mijia Backpack Urban Leisure Chest Pack Bag For Men Women Small Size Shoulder Type Unisex Rucksack Backpack Bags La is awailable in the store. Just as wanted!
This webstore is a great place to make a bargain
Glad I could buy online. No hassle, and the quality is fine
thank you! quality is good! I like it!
no reasons to be disappointed. Xiaomi Mijia Backpack Urban Leisure Chest Pack Bag For Men Women Small Size Shoulder Type Unisex Rucksack Backpack Bags La is awesome!
best i bought online so far
Like it a lot. Quality is excellent. Packed well. Recommend
With such a good price for Xiaomi Mijia Backpack Urban Leisure Chest Pack Bag For Men Women Small Size Shoulder Type Unisex Rucksack Backpack Bags La I'm not surprised that it seems to be bought so often
The goods are satisfied, it came quickly
Satisfied with the order. Bag of excellent quality. There's one thing, but there's not much of it.
Backpack came quickly, the quality is excellent, at 5 out of 5
очень хороший рюкзак и быстро пришёл за 14 дней в Махачкалу
fast delivery, great quality. very good product.
To Zaporozhye 14 days
Очень симпатичный. Материал приятный, но собирается. Для мужчины высокого или крупного телосложения не подойдёт - маленький, смотрится комично))
Всё соответствует описанию, качество отличное!!!
Arrived on time and all right!
The fabric quality is good. The bag is big enought to hold my wallet, 50cl bottle Sun glasses, keys and phone easily. I recomend this product.
Chic bag for everyday wear. The size fit everything you need.
Muy buen producto realmente, además el envío a Colombia fue muy rápido (aproximadamente 20 días), tuve un pequeño inconveniente ya que me salió error en el envío pero no fue nada ya que luego llegó, se ve muy buen material, los cierres se sienten bien, y cabe mi tablet Samsung galaxy Tab S6 que es 10,5 pulgadas en el espacio grande no en el de para tablets, en fin un buen producto, estaré actualizando si llega a pasar algo.
The backpack came quickly, took from the pochtomat.
An interesting bag, delivered relatively quickly to msk-10 days.
Impeccable compliant good quality