Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great service. Product as described. Great transaction, fast communication and the delivery was quick. Delivered in 15 days, I recommend this
Доставка до Ярославля 23 дня, упаковано в прозрачный пакетик обе шиуки, красивые увесистые, в деле ещё не пробовали)
It's great! Dietina's gonna make it to hell. Derev 'Yani Elementi zashlifev, and kolorovi-gumovi. We're good at it. Recommend
Good as in the picture!
A star less because I expected to receive them in a small box...
Love
Really superb I recommend, received very quickly. I am very satisfied and I recommend it to everyone.
Excellent, and for this money in general 10 of 10
The teethers came very quickly, packed in a bag with Mica. Rodents of quality, without chips, zazubrin and scratches. In the hand lie comfortably. Holders for the nipple is generally a miracle! Relatively long, with gentle pleasant to the touch beads made of food-grade silicone. Individual attention should be paid to beads in the form of a heart. Kids 100% like to move them with fingers. Ah, yes, and the price is funny for a set of 2 sets (302 R).
It is packed simply in a package, and 1 on the lvoich, and not as in the photo in separate boxes. And on the quality of norms.
The teethers themselves are super. Comes in a package, usual nickname, not in a box. I ordered it for a gift.
пришли без коробок. качество супер
As the description is beautiful and elegant but arrived inside the bag and without box.
The quality is good, the ppmshli quickly. The hedgehog is generally perfect, the bird is a little rough in a couple of places
Good quality rodents.
Delivered without box. But quite accurate to the description
The quality is good, you can wash under water. Comes two pieces in a zip bag. I order a second time and am happy with the purchase
Not bad, all smooth,
ой,ну милашество невероятное. качество-отличное.Доставка быстрая
Пока ещё не использовала. Но на вид все отлично
I arrive in my country in 3 weeks equals description and the store Fast shipping is excellent quality and well done
симпатичные штучки, где тоо недошлифованы. пришли без коробки в пупырке в срок попросила продавца положить определенные цвета, просьбу проигнорил.
Дуже гарна якість. Буду замовляти ще. Тілтки прийшли без коробки.
exactly as described and quick delivery
Классные, качественные.
The rodent itself is badly processed, the whole rough in the hands to hold is not pleasant, not that would take in the mouth
Comfortable, simpotichnye, eco-friendly-that's nudity to please the baby!! Thank you, it came quickly, safe and the kid will fight them!
I thought in the boxes will come, as in the picture, but came in a package. In the rest Super, thank you very much.
Perfectos
Greaat love it thanks
Fast shipping. Grade recommend
Great. Good quality and tough. Totally recommended. They're not dangerous. What I did was seize them and remove the teether and temporarily put the pacifier on. Then I change it again based on what I need and ready
The parcel came quickly 16 days. But... well washed and left in the water. Referring to the whole lacquer. And there were shortcomings, namely, a black strip on the clip. And the clamp itself is not convenient for thin clothes. And alas, it was all torn. And so everything is fine
Muy bonito los colores brillantes son iguales a la descripción me encantaron voy a pedir mas me encanta !
The tree is well polished, there is no smell. But here are silicone beads pumped up (in the photo the defect of the beads) the holder is quite light, convenient for the baby. With the store did not communicate, the order came in 3 weeks.
It’s well made , very nice , but long delivery unfortunately
заказываю второй раз,классные, качество супер, рекомендую.
I thought it would be delivered in the small boxes as in the picture but it is in a simple plastic. Otherwise the article is pretty.
Good quality. Very fast delivery
super
Delivered in 13 days in plastic bag. Complies with the description.
Came just like, but the ice cream came with ball tip and the sorvetinho full burrs-the elephant came perfect! Arrived very quickly to Brazil.
Ordered May month received in August, very beautiful
can surely recommend
parfait
It was awesome to get Wooden Animals Shaped Baby Teether online on such favorable terms
all good
Super
Beautiful
preciosas
Everything is good, the quality is good, the child loves this teether for the teeth, the rodent, uses it as a toy! it came in 10 days.
The order was received in 17 days. Thank you very much!!!!
As described. was well packed. Great customer service.
I was lucky to buy the discounted Wooden Animals Shaped Baby Teether. Happy with the price, the quality is also fine
maybe not the lowest price for Wooden Animals Shaped Baby Teether, but the best quality for sure
Perfect quality for reasonable price! Good deal! Thank you store!
Thanks for fast shipping! The is better than I expected!
With or without any discount, Wooden Animals Shaped Baby Teether is a top quality must-have
I should say the product looks exactly as in pictures. Thank you very much!
OPIS tochniy, salesman schvidko reviews and questions of grisunzi Yaki, ale prišov in a box without a box.
Upset arrived broken product
Made well, polished, no excess smell
even better than i expected!
Came in a package, without a box. The quality is a little lame, there are badly processed parts and minor defects. In general, very good. Happy with the purchase.
Came without a box as in the photo, but returned a part of the money, there are burrs small
Very satisfied .. material quality loved
Came 1 super but 1 all in the Burr kunfortunately, the child can not give it (but for 1 returned money so 5 stars
Very pretty, same as those advertised by the supplier, soft to touch and very sweet, I loved
They don't come in box, they come in a ziploc, they're good to quality and have No smell, good finish and delicate, no splinters, some look a little glue but
The wooden part has a sharakhovateness must be further processed. In general, everything is neat and beautiful.
Good, comfortable, very beautiful
Muy buena calidad, tal y como se ven en la imagen, bonitos colores, el envío el tiempo es aceptable para haber sido gratis
Very nice and good quality, delivered in 2 weeks
Super good the product, but it doesn't come in boxes like it's in the picture
Super bueno el producto, pero no viene en cajitas como sale en la foto
The teethers arrived very fast and in perfect condition. They are precisely as advertised and I'm very satisfied with the purchase.
Nice product but not delivered with the box... too bad I had taken them to offer but I will have to find a gift packaging
Good quality, fast delivery. Very satisfied, I recommend the store!
Thank you, all as in the description, sent very quickly, and received quickly
Excellent, I will order more.
просто суперские))))
Beautiful and the same picture and accuracy in the work
Not Special happy, because. There are uneven on the surface and stains, I'll add later
I arrived without a carton.
The size is smaller than I expected. But for a child so convenient. A rodent made of beech, beads made of ordinary wood. Requires additional grinding. The child immediately became interested, we use instead of a slingobus. I would like more silicone beads, they seem more attractive for the baby. They came in a zip bag, without boxes. The quality is according to the price
Super. Shipping fast. I ordered several pieces at once. I liked
Good clips, the Kitty has a rough ear, but not critical, you can carefully hide, the elephant is more smooth...
Cool rodents the size of a palm, very steep, the baby liked, thank you to the store) delivery super fast♥& Middot;
OK
Teething ring complies with the description. Too bad they do not arrive in the boxes as presented in the photo ..
Cool scraper, only rodents require improvement by Emery, and if there are teeth, the beads will be quickly eaten
Well received except that it's not in Pretty Boxes but rather a banal bag
Great camel. All as in the photo from the store. No foreign smell. I recommend the seller in my photo the color is more turquoise, but in fact it is green as a seller
It arrived in Brazil super fast. I liked so much. Great store Thank you so much!
Good
The child liked the rodent, but because of the fact that the soap became a little rough, so it's scary to give now his child
Suuuuper!!!
Perfect
I haven’t received it but the store returned the money very quickly. The communication with the seller was very smooth. This is a good seller
Almost 2 months to receive them are no box but were put in a bag
Good quality but they aren’t in the box if someone expecting coming in the box .