Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered specially in the form of a flower, came just round.
Looks like a very good product, I'll use it to see how it is
Super cheerful with my orders, all just like.
Delivery month. Soft has not yet been used
He met my expectations, came fast.
Without smell, Garno glue. No.
They are so what the description
Very gentle when you touch it.
They hit very well, very happy with the product.
As in the photo, they glue well, under the clothes are invisible, I recommend.
Sticky, soft. Exactly what I ordered
Excellent.
Good stickers, in the summer, what you need
The axis is such as the stink of zaweliki, the Poki is still untouched
fast delivery. very tiny and light colour.
норм
тоненькие но не просвечивает доставка быстрая
Suitable pads. I order not the first time, I like everything! I sat down on them very much, now in the summer only these pads-no bras. Very convenient and not hot)
Before the Volgograd region, the goods came in 48 days, there is no smell. I order the second time, the affordable price and quality is normal, take it will not regret)
Классные наклейки! Целый день продержались. Все супер! В Киев пришли за 13 дней
Stars and godparents are paper, that is, disposable. And silicone I already take the second. I really like it. Comfortable, do not fall off
The order came quickly. thanks to the store of a gift! the quality corresponds to the price.
Thank you so much! Very well holds! Photo attached. Came to Ukraine in 2 weeks.
Получила, все ок. Ждала около месяца, считаю быстрой доставку. Думала будет идто очень долго. В деле ещё не использовала, дополню отзыв как только попробую в деле
All OK. I did not try it on the children.
Ferret on a view of quality, as will be in the sock I check)
quick shipping (took 15 days to arrive) and looks just like the photos. It’s thin and sticky. works very well.
Cookie Mary size, hehe, covers everything. Good, good
Kazakhstan went for less than a month. Come whole, sticky, all right.
Fall off if you sweat. We need at least a minimum fabric bra. Photo of goods no, but there is a cat
Who Doubted "take or not"-take, very cool thing, all as in the photo
The product corresponds to the description. I have not tried it on yet. How can I say no? Seller Thank you
Less yellow, with texture, soft. Pleasant, do not fall off. Happy with them.