Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My niece love it !!
My niece love them !!!
Even better than the picture! Includes a pattern of small stars which I didn't see originally. Love it!
Boots מצויינות!!! Arrived fast! Good quality!!
Makes a good impression!
too small
top top top
Sooo liked the boots. And delivery is fast enough. Thank you.
Well, very beautiful boots
best Unicorn Printed Rain Boots for Kids online is being sold here i guess. waiting for my parcel to come, gotta check it myself
Unicorn Printed Rain Boots for Kids discount is the best offer in this webstore
Perfect products. I love it
Very well made !
super ! not that expensive but the quality really good!
I'm glad i managed to find a reputable store where I can buy Unicorn Printed Rain Boots for Kids online
Cool item! The quality is excellent. It came very quickly. I am very happy, recommend!
Like it a lot. Quality is excellent. Packed well. Recommend.
was pleasantly surprised with the order
Thanks for the work, everything came in good quality, I'll rate 5 stars.
Superb !
Отличные сапожки. На ногу 17 с небольшим сантиметров, 11 размер подошел с хорошим запасом и при этом ходить удобно.
Son muy chicas! Gracias
The quality is good, the size on the store's grid is accurate. We're waiting for the rain to try it out. The parcel came quickly.
Отличные сапожки, дочка очень довольна!
Beautiful the same as the image brings glitches
Boots are beautiful, liked
Very quickly came. The quality is just super! !! The child is delighted with boots. Bright, soft. Cool, fashionable and cute. They dressed even in the summer during the rain. The size fully corresponds to the store's table. I recommend this store and this seller. I'll order more.
The boots are good, but size too small, I measured according to the chart though
Beautiful and original! Excellent quality, they are rubber, comfortable. Thank you very much
tres joil
Cool boots. The kids are happy.
Very beautiful rainboots, drop however almost 2 sizes smaller than specified.
Fast delivery! Very good quality! Look very good! With the store can communicate well!
Lovely! I bought many times in this shop. Recommendation to the store and the shop. Good quality .Thank you. Will buy again. Product is very accurate to the description
Perfect
The store umnichka, contacted me and warned that this coloring is not at the moment and offered options. Sent very fast. Boots reached Belarus in three weeks. The baby is happy. The size corresponds to the size grid quite accurately. The daughter wears a size 29 and on the insole there is a stock of a centimeter in 1,5. Product and seller recommend.
Everything is fine, thank you very much
la bota es de buen material y tallaje concuerda con descripción.
Very nice! Recommendation to the store. Second time I bought rainshoes. Very happy with the quality. Will buy a third time. Thank you again
Super cute!!! Fast shipping! Am very satisfied.
As in the photo! We are happy)
Boots are very pretty, all as in the photo)
Thank you, very quickly. The child is happy.
Arrived very quickly. Exactly what we expected it had. Chums are perfect. Boots seem comfortable and soft! Kids superblij with cute design!
This is with glitter. My daughter loves it
just as in the pic
Everything is super, only carefully see the size grid, there are indicated the size of the insole and the size of the boot itself.
thanks they are great
everythink as described
My little will be so happy!
Stock in line with reality! Super!