Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thanks to the store! the quality of is great!
Looks exactly like on the picture.
I'm absolutely in love! Thank you!
Very fast shipping, good quality! Thank you!
After a long search I can safely say it's the best price for Simple Metal Drying Rack Gold Floor Hanger Bedroom Wardrobe Closet Living Room Sturdy Space-saving Stand Holder Coat Rack Hanger out of all the other options.
well done, very neat work
Compared with other offers. This store has the best deals!
Worth recommending
I received it quickly
A pleasant shopping experience
Chinese things are now my daily first choice
after a long search i am sure that the best price for is offered right here. the price is fair for the quality.
no doubts, a great
i am delighted. matches the photo in full
With free shipping available, it's a great deal.
No reason to worry where to find Simple Metal Drying Rack Gold Floor Hanger Bedroom Wardrobe Closet Living Room Sturdy Space-saving Stand Holder Coat Rack Hanger online. This store is just the perfect place to get everything you need
best i bought online so far
a nice one. will come in handy
I am happy, came quick and is what u expected
Brand new Simple Metal Drying Rack Gold Floor Hanger Bedroom Wardrobe Closet Living Room Sturdy Space-saving Stand Holder Coat Rack Hanger is always a good buy, especially at such a price. really really really glad i opted for it
corresponds to the description.
my second order in this store :) thanks for great service! is amazing!
Very rare genuine product, the most satisfied online shopping experience
A product that you can buy
The product is really good, consistent with the picture, no difference, really good value for money, good quality and low price. The quality is very good, I will come back next time! The delivery is awesome, praise! Fast delivery, high cost performance, give full praise!
Chinese things are now my daily first choice
Baby is exactly what I need. When I received it, the package was complete. What surprised me after opening was that the baby was better than I thought! Had to give a thumbs up. I will come again next time I need it, so please the shopkeeper to give a discount!
The quality is very good, the customer service attitude is very good, I will come here to buy next time.
everything is good, the product is of excellent quality, until I put it.
Really Super Like, very supportive, very good quality, exactly consistent with the store's description,
Not bad, hope to cooperate next time thank you shopkeeper ~ ~
Very rare genuine, online shopping since the most satisfactory
As described in the description super fast delivery very good quality I recommend this store 100%.
Very good store, absolutely support
Thanks for everything. I arrive super fast. Very happy with the purchase. Thank you.
Excellent product, it reached in 3 weeks. They work as they should.
On one of the photos hang bottles (with water?). The design does not provide for high loads. In general, I like it. The only thing-in 4 places rim paint. Alas, not during transportation. It is unpleasant that the store sends not quality goods. Defects will try to eliminate the repainting. I opened a dispute-returned a part of the money, which I plan to use for paint. In the rest, the goods are cute. The picture matches. I hope the seller reads reviews and "follows the Stars", in this connection will eliminate the sending of poor quality goods
Exact