Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got it in my mail this couple of hours ago. Super excited about giving it a try!
Very satisfied. Recommend this shop.
perfect!
Never thought I can buy such a sheap online. Totally grateful!
is a great purchase. I'm glad I bought it here.
so awesome! recommend this
I really like this . very beautiful. Thnx!!
Everything came quickly, thank you, I am really happy.
The shelf is not bad, it's going easily. But when ordering, I did not finish what would be. It is not made of dense plastic, more precisely the shelves and sidewalls of flexible plastic on TPU fabric with plastic coating. The coating is well washed and if not cantoned, it will serve.
Very nice product. five stars seller, thanks.
arrived as was promised. quality worthy, much better than expected. Thanks
Even if it's not the cheapest Simple Dustproof Shoe Rack Corner Vertical Space-saving Hallway Entryway Shoe Organizer Closet Furniture Modular Shoe Cabinet online, I recommend buying anyway. The quality is astonishing!
It took me some time to find a Simple Dustproof Shoe Rack Corner Vertical Space-saving Hallway Entryway Shoe Organizer Closet Furniture Modular Shoe Cabinet for such a modest price. Thanks to the seller!
Couldn't find a Simple Dustproof Shoe Rack Corner Vertical Space-saving Hallway Entryway Shoe Organizer Closet Furniture Modular Shoe Cabinet anywhere but in this store. Nice job!
Thank you! I ordered as gift and was quite relieved. It was really well packed so arrived in great condition.
For my budget, Simple Dustproof Shoe Rack Corner Vertical Space-saving Hallway Entryway Shoe Organizer Closet Furniture Modular Shoe Cabinet is the perfect solution. This shop rocks!
Low priced Simple Dustproof Shoe Rack Corner Vertical Space-saving Hallway Entryway Shoe Organizer Closet Furniture Modular Shoe Cabinet is what i was looking for, great store!
Bought from other places before is much more expensive than this store
It came pretty fast.
accurated descrition, fast shipping, and I do recive what I ordered
I bought it for the first time and I'm very satisfied
The delivery speed is very fast, very satisfied with a shopping.
Very satisfied, really liked, completely exceeded expectations
Really Super Like, very supportive, very good quality, exactly consistent with the store's description,
Logistics Fast Product good loved it!
The price is very favorable, the service is also very good, the things are good, give a good comment this time to encourage goods is very good.
Thanks to the boss, send a good comment
Online shopping is about integrity, the shopkeeper said do! Thank you
Good store likes a quick delivery
Just received the goods, very good, value for money!! After come back!
When the first order, the goods were sent quickly, after a Week 3 noticed that the parcel is not tracked. Wrote to the store, to which he replied, that the parcel returned. Asked to resend the goods and send the tracking number. Sent within 3 days, the parcel was tracked and arrived in Ukraine after 4 weeks
Delivery fast, shelf norms, I recommend!
Item it’s ok. The quality is not as good as l expected. I don’t care that the instructions are in Chinese, but they need to be a little better, perhaps add more step by step pictures. It took me a bit to figure it out, but l did eventually. I’m disappointed that the fabric isn’t really fabric, it’s like some kind of plastic paper, and it doesn’t look like it will last very long. Since l’m placing it inside of my child’s closet, l hope it will last for a long while. I was upset that it took the store 2 weeks to send out my package, that is unacceptable. But at the end of the day, the product isn’t that bad for $24.
Great, see, you have no instructions in Spanish, but it goes by logic. I bought it to put it behind a door in a pretty tight gap and hey, perfect. The rods the long ones are horizontal, 4 per plant, and you have to put the fabric on the ends. The rods the short ones are vertical, 4 also per plant, between floor and floor, you also have to put the fabric! That I had to take everything apart. To put it in. You can do quite a bit of strength, but make sure 1,2 and 3 times that you're pointing right at the hole, no more rods come so if you break or bend a tip. Mal, I had to file one that double the tip a little bit and no longer came in.