Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice stuff! Recommend this
I strongly believe that the best Laptop Case For 2021 macbook pro 14 A2442 case 2020 Mac book Air 13 A2337 A2338 M1 Chip Pro 13 13.3 14 15 New Touch Bar Pro 16 online is available in this very shop. I seriously tried looking it up elsewhere, but failed
Thanks for fast delivery and good quality of my new !
it's lovely ! just as described
Reasonably priced like this are quite rare to find. I appreciate the store hard work and effort
It all came as it ordered.
At last!!! beautiful !! free and super fast shipping. many thanks!
Everything came quickly, thank you, I am really happy.
Glad I could buy Laptop Case For 2021 macbook pro 14 A2442 case 2020 Mac book Air 13 A2337 A2338 M1 Chip Pro 13 13.3 14 15 New Touch Bar Pro 16 online in this webstore
The store helpedd me out when I couldn't find a anywhere. The item quality is up to standard
such a low priced Laptop Case For 2021 macbook pro 14 A2442 case 2020 Mac book Air 13 A2337 A2338 M1 Chip Pro 13 13.3 14 15 New Touch Bar Pro 16 is nothing but a bargain. got my mail in a really short time, no troubles
المنتج جميل من ناحية الشكل وانيق جدا لكن يوجد قليل من الصعوبة في التركيب اشكرك البايع على هذا المنتج
Decorated with 07.09. In Kazakhstan came 29.10. Well packed. Approached in size. There is a small scratch on the lid and not matte, but not critical. There are 2 sets of napkins. Recommend!
Thank you very much, received intact! Everything is perfect, satisfied at 100%!
It was perfect for my MacBook Pro 2017 13 ”sin Touch Bar, he recommends, the color is terrible and also brings two covers keyboards, in Spanish and English, and also the screen projector. Arrived long before expected!
Loveee it! 1 month of use and I love it.
good product on a pleasant price
배송도 엄청 빠르고 깨지지않고 잘 도착. 무광이라 고급스럽고 만족. 키보드커버는 그냥 보통. 액정필름도 줘서 좋아요
Spot on I can’t fault it apart from the screen protector was slightly bent in the corner but doesn’t affect anything got it in the post in a week
Everything came very well protected and fast!
just as described just more. love that it came with screen protector and keyboard protector! thank you very much. very fast delivery. under 2 weeks to norway.
Like the 3 products, but protection keyboard looks not be for this model.
Top quality and price performance
Good quality item complies with the arrival description with screen and keyboard protection
The color is different from the picture, the dark blue came. Packed neatly, sat down well. The tilt angle of the display does not eat, it opens completely.
Omg i so Amazing!!!! Love it. Mac air M1
Good quality product has been send in a perfect package