Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
가이드 하나가 불량입니다 가성비 좋아요
It took 10 days to reach Spain. As described. Although I didn't try it because it's a Christmas present. I'll buy again! A thousand thanks store!
The parcel came to St. Petersburg in 24 days. In excellent condition. Packed well. I did not communicate with the store.
I arrive well though it is scratched but it does not affect its functioning
The drone flies very well, very well packed, and the store very kind, I recommend this drone has stability
There was a problem with command and other pieces that came broken, the store at no time doubt to avoid the new broken pieces. a 10 for their service and I recommend it to everyone
Excellent product. I came as described. Thank you for meeting everything you 've agreed to.
I like this, control is bit sensitive but accurate, after practicing 10 mins, you can fly as you wished. it's durable, crushing to the wall or fall down to floor doesn't makes any damage to drone (maybe it's because of light weight) you can choose controller as a radio channel controller or your smartphone. UI is little crude, but with price, it's reasonable. I don't know why but smartphone control is more stable and accurate than the radio channel controller. there's a camara on drone BUT IT'S NOT 4K NEITHER 1080P, NEITHER 720P, maybe 360p or around it. But 4k camera on this price doesn't make any sense, I think none of you seriously expecting clear, high framed camera with this price. camera's vertical field of view is small, so flying in indoor with just camera is gonna be hard, maybe outdoor is much better. there's a small two lights exist in front of drone. you can fly around 10 min with one battery so just buy 3 battery package, it's more worth I guess.
At first I thought it was no use why I didn't want to fly but I went to investigate and I had to calibrate it, I did it and it works very well. I recommend it for beginners.
Went for almost 2 weeks, received a courier, judging by the box the goods were rubbed a lot, but fortunately a whole, working. A gift to the child on the dnyuha will be excellent... the product is davolen, I recommend the store.
5 star for this product, only minimum shipping charges in my country and the product is amazing for the price. Flight is super stable, controller has many options,
very small drone very good for beginners and children for a first time drone, includes spare props and prop guards aswell which was surprising but good. Phone app is a little clunky but does what it needs to and the controller is perfect as it's rechargeable and small.
Quadrokopter top for your money. I advise everyone to buy, for a beginner the most it. The only negative is that neither the camera is adjusted, but the rest is super.
My first quadcopter. And I liked him. Delivery is fast, courier to door less than a week. Very small and compact, folded less palm. On technical characteristics I can not say, because. There is nothing to compare, and I do not understand. The camera, of course, is not 4 K at all, but for the general review is normal. The drone is strong, experienced many collisions and falls (the first flight after unpacking immediately into the wall)), so I recommend flying with protection. On the street during one of the flights because of the wind and my inexperienced control flew into the grass of nettle. Then the camera very much helped (the picture could find faster). In general, this purchase is happy. Created for the first immersion in the world of quadrocopters and the acquisition of skills to manage them. Quite worthy.
It works well, it only lacks the 3a batteries but all right Works record and the rest. Well packed.
product looks like description. good package, no damage. arrived much early than expected.
It doesn't cover in place, as a toy it's okay, but you got nothing more than what you pay for.
Fast shipping, in 9 days Chile
Suddenly came my order , so i'm happy right now.Quality is aslo so good.Delivery is also so fast. Thank you AliExpress Team.
Excellent product of very good material. Now it just needs to be proven.
Good drone with 4k camera to get started in the world. It has an excellent quality price comes with spare parts and in favorable conditions it handles well
It¡¯s great. Not only does this inexpensive device meet my expectations, but it also exceeds my expectations! Hard (some fragile) plastics need "thick" places and "thin" places. The casting is very precise and the gate is not noticed. Propellers with the correct pitch, left and right diagonals, and the motors below them are also "correct", ie. Have different directions of rotation. This can be determined by the color of the wires that can be seen at the folds of the beam. Blue and red-rotate to the right, black and white to the left. In theory, the collector motor can be started in the other direction, just change the polarity and lose the brush resources, but everything is fair! The product at this price has completely exceeded my expectations and I like it very much. I recommend the store
Very satisfied with the speed of shipping. He arrived long before the estimated date. The drone is very good for the price. make a flight at home it is plenty. That if the air takes it as soon as it blows a little, it spoils the experience. No wind or indoors responds quite well. Ultimately an affordable and entertaining whim to hang out.
I bought it for my son's birthday as a present for his 15th birthday. I told the merchant that I hoped to arrive one day in advance, and the merchant said that they would deliver the goods for me as soon as possible. The store notified me that the shipment was delivered the day after the purchase. I am too satisfied with the delivery speed. In the next few days, the seller will inform me Where did the package arrive? After arriving in my country, I stayed at the local customs for two days. The merchant also provided me with a customs telephone number. I immediately contacted the customs to verify the status of the package. The customs staff informed me that I needed to provide a customs declaration and invoice. I contacted the merchant and he immediately sent it to me, and finally I received the package the day before my son's birthday. A very satisfying shopping experience. I have never met such a responsible merchant. It¡¯s really great. Thank you very much.
Extreme fun flying this drone indoor. Holds altitude well. Good control. Can take a few bumps into the wall without damage. The store is very cooperative and quick to response. I strongly recommend to any one who is a beginner in drone flying. I purchased the one for indoor practice. It¡¯s easy to fly in a room when calibrated as directed. Outdoor it can manage a wind of 3-5 kph but may not go against the wind. Holds altitude good both indoors and outdoors. Keep away a foot from walls or it will hit the wall because of some air turbulence caused by its own propellers near the wall. Buy extra propellers and Guards for longer pleasure.
For the price you paid the drone is a nice toy. For those who buy it: do not expect to have a drone professional! Is a drone to learn to drive and to do some exercise outdoors. The video quality is very low but repeat for a drone by 40 € with three batteries is fine. Great Toy
I'm so happy with my new Drone! It has arrived very fast and well-wrapped, in its case where you can store all the accessories so you can transport it easily. The battery lasts long enough to be able to take videos and photos without problem, plus it brings parts for breakage or breakage. As you can see from the images, the camera quality is good and easy to use. Configure the App on your mobile in super easy by following the directions included in the manual. Its small and light size makes it very comfortable to transport. I certainly recommend it for its quality-price! I hope my comments will be helpful to you :)
Delivered m as agreed, even before the date, product in perfect condition and working .. The camera is not the best world, but the drone is very small ideal to take the backpack and these things, the bag is high quality.
Funciona ! la cámara es como una vga de los móviles antiguos, leer el manual.antes de volar para calibrar bien el dron, lo recomiendo es divertido juguete (no una cámara pro)
Very fast delivery-12 days. Well packed, came without damage. One battery was charged, two No. So far I checked only the working capacity. there are no complaints. I recommend the store-fast and Neat.