Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the second time I order. Super quality and fast shipping
оно красивое пышное, рост 120, думаю для 5 лет будет хорошо, а так необходимо пройти ушивать. вид после прополаскивания с кондиционером для белья. молния работает хорошо. пришло быстро за 2 недели в Москве. рекомендую, сейчас появились новые модели у продавца, будем покупать ещё. Дополню после примерки
Super! Very, very beautiful dress. It looks very rich. On top is a dense fabric, at the bottom of the skirt, a mesh and a lining (cotton is very good). As a gift-bezel-rubber. Got into a week for 2. Long doubted the size. As a result, I took 6-on the dress written 130. Daughter 5 years 4 months and exactly 116 cm, skinny. In the waist a little more, but tying the belt is very even norms. With the size I thought correctly took-and this year and the next one will also definitely wear.
The order came in 2 weeks in Novosibirsk. the dress is very beautiful, the description fully corresponds. The quality is good, the hem is lush, the seams are even, the fabric is dense, the lock is strong. In real life, the dress is even brighter and more beautiful than when shooting-it is not very bright, it seems dark.
Very beautiful dress. Decent quality at such a price. Our height is 113. We were fine.
The dress is very good, for 1050,00, generally chic. It came to Stavropol in 3 weeks. For two years in the butt. I wanted to take more than 3 T, but eventually took 24 m, I myself was wrong. I thought with a sole and for longer enough. For another two months before the birthday, I hope we do not ceiling. The photo is only this. I took and poster on the wall. Everything is super, only the other.
The dress really liked it. Sewn quite decently, there are shortcomings, but for this money is quite. In the store, this will cost 2 times more. size 6 on the tag 130. On thin girls will be wide. Pretty lush. The photo is not ironed. In the complete set the bandage, the truth is not clear for what (for the head is small). to Khabarovsk delivery is less than a month. Ordered 5.11.21 took from mail 27.11.21. With the store did not communicate, there was no need. In general, both the goods and the seller are satisfied. I strongly recommend.
Пышное, плотная парча, держит форму, дочери очень понравилось
Won't even compare Girls Vintage Embroidery Dress with what is sold in other stores. This one is the best!
Good item and fast shipping. Thank you so much!
Very good quality, fast delivery. Recommend this store
Gorgeous
Placing such a great item for sale is awesome. Waiting for my delivery to come!
Where to buy Girls Vintage Embroidery Dress online for such a modest price, if not here? There's no such place!
Thank You so much for this product. Good quality and good price. I recommend this Store :)
Excellent dress, for 9 months ordered 80 size. He will go to the year
Thanks, My purchase arrived very quickly and it's perfect, I love it so much!
Thank you for fast shipment and delivery! I really recommend this and store~
It's totally worth buying, I'm using it for the 2nd week already
Girls Vintage Embroidery Dress totally conforms to the description
Very happy with the ! Also very fast shipping!!
thanks to the store! the quality of is great!
Excellent goods, fully corresponds to the description. Delivery was fast enough.
With such a low cost, Girls Vintage Embroidery Dress has an excellent quality
The dress is super! The daughter weighs 10 kg height 85 chest Volume 50. I ordered 12 m. We are! I chose on the chest! It came quickly!
super made
maybe not the lowest price for Girls Vintage Embroidery Dress, but the best quality for sure
My product arrived in time. Thanks!
платье шикарное, супер. только большимерит. буду заказывать по меньше. мерили на другую девочку. доставка супер быстрая. продавцу огромное спасибо. рекомендую однозначно всем.
шикарное платье, на рост 85см и 10,5кг сидит хорошо, на бирочке ростовка 90 стоит.
Very pretty my daughter she is very happy thank you