Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good
Met expectations
Perfect, shipping very fast and the product I love!
Envio en menos de 5 dias ( envio desde España), el paquete ha llegado sin ningun rasguño y perfecto, el motivo de la compra, per por carga postural en la espalda, solo lo he usado aprox. 1 hora y me aliviado mucho la zona lumbar. el funcionamiento es sencillo tiene un boton d encendido y uno d velociades, no funciona con pilas siempre conectado o bien en electricidad o en 12V dl coche ( yo este ultimo modo no lo he probado). la calidad del producto muy buena y mas con el precio ( adjunto fotos).
Very good goods. Heats. The massage is very strong. The quality is very high. The store is very good, quickly sent the goods. The seller sent the goods from a warehouse in Russia. I received the goods for 10 days in RB. Excellent product and seller. Recommend Very good product. Greet. The massage is very strong. The quality is very high. The seller is very good, quickly shipped the item. The seller sent the goods from a warehouse in Russia. I received the item for 10 days in Belarus. Great item and seller. I recommend it.
Pillow super. Three speeds. Removable cover for washing. Rotation directions change. Came for a week and a half from Poland to Latvia.
The order was issued on December 12, came to punk issue on December 17 to Chelyabinsk region in 5 post! Everything is whole, working! Mechanism took White, rollers of 3 PCs.
Delivery to Saratov 5 days from the moment of order. I order the second time. Like the first time I took the nearest five at the cash desk. The box itself is again crumpled, but the device is OK.
Товар очень хорош, если уж понравился моей маме, значит надо брать, ей очень трудно угодить, а ей 82 года!!! С продавцом не общался не нужно, товар пришёл очень быстро, ещё буду брать.
The box was strongly accepted, I was afraid that the goods were damaged. But no, it's okay. Works.
Хорошая подушка. Все работает. В комплекте два адаптера: под стандартную розетку и для автомобиля в прикуриватель. Есть три режима интенсивности, массирует хорошо, через каждые 30 секунд меняет сторону вращения (сначала по часовой, потом против). Доставили быстро до Питера, дней за десять, доставка курьером DPD.
Lovely for neck and back delivery in 5 days to Netherlands
Duge schvidko denied in Kiev! Dnev 4-5. All right. The salesman will give you podarunok poclav. Priemno. I'm pre-war.
The goods went 18 days. Packed well. Works correctly, according to the description. Three Speeds of rotation in both directions, heating. I took my wife-I'm happy. The store and I recommend it.
I came in 20 days, it seemed quickly. Changed the delivery address closer to the house, five to the cash register. Free. The box has an angle to remember, but the pillow is intact. The speed of rotation at high speed seems too slow. It's a pity that without an battery. Three speeds and a subset-probably heats, it's not clear yet. There is a cord for the car and for the house in 1,5 m long. Quality is not bad for 1200 plus discount 180 R. Threads do not stick out, the smell of naphthalene is present. We'll test. Thank you store.
I gave my mother, I'm kind of happy. The only thing probably would be better if there were 2 large balls and 2 smaller on each side, not all the same.
Unfortunately came with a broken ball, the massager itself works. Opened dispute, returned half cost, for this thank you
I turned it on a couple of times. While everything works fine. Legs massage nice. Strongly load is not worth it, immediately the leak is felt. The main thing is that it did not break in a week)
I love This Relaxation Massage! It’s really good! This is the second time I bought! I really recommend to you guys!
Took for a gift for the new year. We ordered with two heads on each side. At first it seemed that the wrong option was sent. On the box painted 4 heads. We opened it, it turned out to be all right! I didn't want to work at first. Two times I opened the cover, I heard some strange quiet sounds, and then everything worked! In the kit there is an adapter for the outlet and for the car. I tried on myself-interesting. But you do not need to press him hard. By itself changes modes. The instruction says that it is not more than 10-15 minutes to use. Everyone is happy!
came after 10 days to Austria
Cool thing, really good massage, + heating, delivery a week, I recommend!
Looks OK! Delivered too quickly if you come from the date as sent. Bought on sales 11.11. Due to the delay in connection with the sale long processed. In general, I will use and if I complement. As long as recommend!
Nice massager. Previously took (in another store) a cheaper model, there is something to compare. The difference is there and it is noticeable. This one wins. At my weight 80 kg I put under the lower back of the ice (on the couch) and the massager works.
The goods came in 8 days. Everything corresponds to the description. In the kit there is a power cable from the network and also separately from the cigarette lighter for use in the car. As for the operation of the massager... It works correctly, it minates well, but only if it is good to press the massager to itself. Lay down/lean on it did not dare, afraid to spoil, as at Great pressure the device begins to make sounds asking for "mercy". There are 3 speed modes, and can also change the direction of rotation with another button that can also turn off the heating. Heats not good enough, heats up long
The product exactly corresponds to the description. Delivered very quickly, within 12 days. Everything works fine. I advise this store.
Muy recomendable el vendedor, llego antes de lo previsto.
посылка пришла быстро, в почтамат 5. с продавцом не общался, посылка в процессе доставки повредилась, но не значительно, остался осадок от повреждения, т.к. покупался в подарок этот массажёр.
Rapid delivery, pillow works. Recommend salesman.
The massager came very quickly. The goods are quality, corresponds to the description of the lifting of the massage is pleasant. The heated massager has three speeds.
Some Customs clearance issue caused a return to store, Seller promptly corrected and shipped again in a mush faster mode. Product looks small compared to the photo, but meets product specifications. Perfectly does the work!
Fast shipping, conform to the description and pleasant in operation. It works very well.
I can't say much. But my churri is very agustin. ;-)
As in the description, everything works, thank you to the store! Order came quickly.
True. The delivery was very fast (from the warehouses of the Russian Federation). Inside there was a cable for connecting in the car.
Finally arrived. And is wonderful.
Instant delivery. Massager norms. Thank you store.
It comes perfectly protected without pegs with shipping and looks good material
Received it very fast. The massage is good for the price. Hope it lasts.
The goods came in 5 days (express delivery), packed well, works, really liked it!
пришёл заказ до Курска очень быстро. проверили данный массажёр, все работает, в комплекте есть и розетка от сети и автомобильная. Продавцу огромное спасибо.
При включении загорается лампочка и вражаются массажеры. Работает от 220 вольт. Шум тихий, две кнопки, включил (выключил) и кнопка скорости. Массаж мягкий, т
I liked it! Me and the neck, and the back, and the stomach, and Noah massage! Wonderful thing Took White 3*2 By the way I was afraid for delivery, but it came very quickly everything is fine
просто супер ,всё пришло целым и не поврежденным ,доставка быстрая .курьер доставил до квартиры
It works very well, it gives Nice massages I think it has three intensities, I have to try it more but this
On Kamchatka in ten days. Everything works. I bought it for a gift.
Классная вещь за свои деньги , не хватает разнообразия и временами слишком сильно мнёт
По Украине со склада пришло за пару дней,стопы массирует супер,для шеи жестковаты шарики
Доставка очень быстрая,4 дня.Привез курьер, очень удобно.Все работает,опробовали, понравилось.,
С продавцом не общалась, отправка была из России, доставил курьер, очень быстро, буквально за неделю) массажёр работает, есть три скорости, можно менять направление, внешне очень достойно выглядит, 8 шариков намного лучше, чем в том, что у меня (там 4). Этот брала в подарок, однозначно себе такой тоже возьму) в комплекте также для машины адаптер. Пока писала отзыв попробовала массаж, мне понравилось, рекомендую)
simply great
ok
The products match the description
Small
Chic massager! Everything works, heated, has several modes of roller movement, 3 magnets are installed in the center. I took it with the white panel inside. The parcel received very quickly within a week, delivered the courier home. Very satisfied with the purchase, thanks to the store and AliExpress!!!
The goods did not confirm for receipt and the goods are out of stock
Cool pillow, all pratzyuyak and declared, yakysno zroblen, do not hang out; to that shcho Koli masazhuesh Shiya, then TI magniti to form in makuhu and an hour straight discomfort of the windows of the car.
All OK
Пришёл товар быстро Все работает Хорошая вещь
The thing is cool. It's relaxing. But do not load it by weight.
Заказываю не в первый раз, пришло быстро, все рботает. Рекомендую.
отличная штука! одно из лучших приобретений за последнее время особенно круто на кресле её использовать (не лёжа)
Super
Quick, good, thank you. it's OK.
Wholesale wide because wholesale from Polish long use before mat
Thank you!!!
Vibration weak but good product
Good thing. We use with our husband every day. There was less tension in his neck. Delivery to the door by courier, so the price is more expensive.
Got fast haven't checked yet
The massager is happy. I did not communicate with the store.
Bought for 1640.86 rubles To Sochi was 8 days. Got safe and sound. I received in the cash desk of the store Pyaterochka, which is on foot in 13 min from the house))))))))). This is if you look at the map on the Navigator. But this GAD does not take into account the real relief, and the route involves a rise in the mountain with steep stairs and serpentine. By the fact, you need to multiply by about 3. and who invented such logistics!? By the goods: I liked it. Still working. By functions: there are 2 buttons. 1I switches rotation and heating modes, and the 2nd rotation speed of the Koya 3. PS In places, it was broken (sound) that it was obloy (or slightly not even edge) on the end of the circle on which the massage fingers were placed. The treatment was simple: slightly sanded with very thin paper. Comments to the photo: There was also an instruction, but it did not get into the frame.
прекрасный массажёр
good
как всегда все отлично. рекомендую продавца заказываю не впервый раз
Very good, will trylater, thank you!
Nice thing!
A good massage pillow! small, but for the neck zone and the shoulder blades is the most!
Pillow good for this money. came quickly only packing memorable and so everything is all right. i recommend the store!
Perfect ומפנק
yo elegí el m6 Black. jamás umqgine que sería tan bueno. sufrí espondiartropatia degenerativa en hombros , cervicales, fibromialgia y bruxismo . esto es lo mejor que me he encontrado, no miento. me ha aliviado en 15 minutos después de una noche de dolor horrible. da y un poco de calor , suficiente, lo he usado con una sudadera que resbala bien los rodillos. 100%recomendable. y lo adaptas a la zona que quieres. y yo que no tenía casi fe en el. trae enchufe para mechero del coche y corriente eléctrica, los dos. UNA MARAVILLA!!!!!
Good Goods order is satisfied with the excellent massager
Good product. 15 days from order to arrival.
The goods came whole, works
Delivery came quickly. the goods are satisfied.
It's OK. Corresponds to the description. Recommend.
Works on all modes. It's good. Fast delivery 8 days to belebei.
Delivery a little delayed, the package was slightly crumpled, but on the pillow it did not affect
funciona fenomenal. Da calor y elimina las contracturas. recomendable
SPB very quickly delivered, four days. Works well and copes with its appointment.
Norms
Maravilhoso funciona perfeitamente
Good
Delivery from Ukraine is very prompt, courier to the door. The massager is good, everything works. The box is whole, neat (took for a gift)
top
Quickly delivered, works perfectly, you can take boldly
Like it very much. I use it mostly for lower back and it's makes nice massage there. Neck is also fine
me encantó el producto, cumple muy bien con la función de masajes relajantes
Thank you! Very good goods. Everyone tried it in the family.
OK for the price
The product is excellent, I recommend! I reached very quickly, one week to Ivanovo.
i'm truly happy to find such a low priced available online
Just as described. I'm satisfied.
Got, connected, while everything works, quietly. thanks for the delivery!!!!
thanks, is amazing!
Fast and safe delivery. Great material. Recommend this product! thanks!
very satisfied with the product. i recommend
Thank you a lot! Absolutely 5 stars!!!
I bought in the maximum configuration, with iron gears, everything glows down, turns around, the speed changes, at high pressure on the device stops, everything is high in appearance, with.
Всё пришло за неделю, доставка курьером, всё работает, понравился, Спасибо продавцу !!!
Such an inexpensive Electric Relaxation Massage Pillow is great! Best webstore ever!
arrived pretty fast! quality amazing!
I am happy, came quick and is what u expected
is an amazing product at its finest
Отличные просто. Купила сразу две . Спасибо продавцу. Всё пришло хорошо упаковано в целости и сохранности.
Everything is ok, thanks for
Good stuff.
Product came as described, work properly. Well packed by the way.
superb quality! recommend this
работает, отлично) правда не поняла почему только от розетки....
Everything is fine, the spouse is very satisfied, delivery week, everything is super, the store respect
The order arrived in 5 days in the Leningrad region. The goods correspond to the declared. Seller recommend. You can buy. It's not the first time they order from this store.
Everything is super! Under the Edge (I lie on it 95 kg) twists well, almost not straining!! Warm the puffs some sooo slow!
Very good massager and arrived super well packed!
shipping charges is high . still do a good robotic massage only if you position yourself to avoid over pressure.
Ordered 29.07, received 04.08 at the issue point. thanks for promptness. Externally looks like in the picture. Works.
Отличная подушка . Заказываю уже не первый раз. уже все подруги и друзья пользуются. продавца рекомендую ‼️ отправка очень быстрая и оперативная. до Калининграда пришла за 5 дней.
I came in 8 days, the box of Prad suffered a little but the pillow itself is whole. Very cool I recommend you do not regret it, I bought my parents really liked it. It's a big thing.
Спасибо продавцу! Упаковка надёжная, доставка в течении месяца! массажёр отличный,очень хорошо разминает шею,то что я хотела! Рекомендую! Заказала, по настоянию друзей, и не жалею!
This is a God send...no complaints whatsoever. Thank u. Xx
Useful massage cushion. Already the third order (one for yourself and two for a gift). Recommend.
Delivery is fast, everything works, but I do not understand from the top three metal balls why?
The goods came quickly, in 4 days, packed well, no damage, came in five, received without problems. The massager itself works without problems, the sensations are cool, lie down, it is possible to porelaxize it :)
Complies with the description. 8 heads turning, 3 Speeds, a session lasts 15 minutes with different massage methods. Very effective. Personally I use the least fast speed, it's extremely relaxing. More effective sitting, but also works by being elongated if you raise your body with a pillow because stops if you press too much. It's perfect for the neck, knees, feet and bottom of the back. Delivery in 12 days.
Пришло быстро домой курьером, Аппарат хороший разминает как надо! Своих денег однозначно стоит!
Cost-effective, good quality and works well.
amazing wait 1 day. never see so fast. thanks ❤❤❤
Доставка быстрая, отслеживалось. Пришло коробке в пакете. Чуть помята коробка, но, вроде, ничего не повредилось. На первый взгляд все хорошо. Соответствует описанию, работает. Есть зарядное в розетку и в машину. Без провода, как поняли, не работает, только подключенным. Несколько режимов скорости. Все в одну сторону, две кнопки, но не каждая на свою сторону, а включение и скорости. Надеемся, что свои функции будет выполнять.
Excellent!!! 12 days super fast delivery!!! (unprecedented for my orders throughout). Seller highly recommended!!!
The massager came quickly, checked it works from the network 220 and in the car, three speeds of purchase is satisfied, I recommend. Product completely as in description, I recommend
Good quality good massage feeling relaxing damage a little too noisy
Thank you. Very satisfied with the purchase. I order the second as a gift. I use it with pleasure
Mega Super-Duper Kaif piece. Fell in love with the sample in the store and ordered here. I want one more in the car. And I'll give Bate. Definitely worth your money. If you think that you do not need it, this is an erroneous opinion. Thank you. All good!
Massager is very good. Has several modes. And that's great.
Arrived fast, well packed and good quality
Доставка полтора месяца, подушка работает , спасибо!
Доставка меньше недели в Москву. курьером до квартиры. Беру уже не первую. И на подарки и для собственного пользования. есть дома, есть в машине (есть штеккер от прикуривателя). массажер отличный. И для шеи и для спины. рекомендую. Коробка помята, но мне это некритично, т.к в этот раз не на подарок. Продавцу спасибо за оперативность! брала за 1315 руб с 8 шариками.
Very satisfied! It is not expensive, but a very cool massager, spread the entire back, even I ride with him in the car) I recommend!!
Arrived very quickly and exceeded my expectations product quality.
Atveda 11 dienās , ar kurjeru Strādā ideāli
Good quality, super fast delivery! Not found the massage as pleasurable, but the price meets.
bom produto , veio bem embalado em uma bolsa de ar
Thanks to the store, very satisfied with the massages, I advise the store. good luck and prosperity.
O produto chegou em apenas 2 dias! Veio bem embalado. Amei a massagem!
This is my second order at this store. I am really satisfied and I will buy a third to offer my mother. Impeccable. Buy eyes closed.
Came to Peter very quickly about (in about 7 days!) If you lie horizontally on it, that is, as on a pillow it will slow down or stop at all! You need to use it sitting on a chair!!!!
Very cool massager! I really like it! Masage makes powerful! Thanks store
The pillow came quite quickly to Yakutsk) somewhere 2 weeks or so) I will try not yet included) but PTS was waiting for it))
Massage really liked! Warm up the neck, Well Kneaded with fist massage. Turns in different directions. Came an adapter for the car and for the usual difference. Recommend! Only take with a white mechanism. More expensive, but better.
Delivered by courier. Pillow in working condition. Already had time to try. I liked it. A little with a marriage, a spacer on the seam, in the last photo you can see. But it did not affect the work.
Massage strong. Enjoyed!
The order came quickly, even before the declared date. The description corresponds to the content. Quality is good. Everything works. The massager is clear. I'm happy with the purchase. Seller recommend.
Custom-made 18.05.21, received 22.05.21 ukrmail super fast. Thank you
Very fast shipping Product worth is your price