Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Классный комплект! Размер, качество, абсолютно не пахнет! Чудесный цвет в точности как на фото
Arrived as described.
מושלם
Incredible quality very happy with all of these items and will definitely order again and recommending to my friends. Thank you!
Good quality!
great colors.
thanks
Comrade is pleased. Parents too
It's the second game I buy, good quality. Just like you see in the picture.
Wonderful
Well, that was truly a bargain. My order is in the post already, can't wait to collect it and give it a good try at home
I think it is a good price for Baby Feeding Bowl Set. happy with the service!
The store offers the cheapest price for Baby Feeding Bowl Set. awesome deal!
That's the perfect place to find Baby Feeding Bowl Setonline
Really glad they have it for sale. Met all my expectations!
Glad I could buy online. No hassle, and the quality is fine
I was extremely glad to find Baby Feeding Bowl Set online for such a reasonaby price and from such a reputable seller
My came in time. I'm really happy! thank u~
Looks Perfect! Recommend! 5/5!
can surely recommend
overall quality is outstanding!
The silicone is too thick, it does not stick to the table. They did not communicate with the store. Shipping Fast +
Amazing! Thank you! Great quality and very fast postage.
matches description. Made of fine material. Price is not bad.
Good product, firm material, no smell, smell colors is strong, arrive fast, excellent
Arrived ahead of time
very beautiful. great quality for such price.
perfectly made, no reason to worry
thanks a lot! excellent work
it's a good price for Baby Feeding Bowl Set, so i will keep ordering from the store
It's super ! I really like it. Thank you!
Perfect! Came very well packed. Exactly what I wanted. Thanks a lot!
Good product, nice and safe delivery
corresponds to the description.
Damn はやい
gorgeous quality and colours...very fast to arrive in nz also.
לא נצמדת לכיסא אוכל מפלסטיק.
מושלםם!!!!!
excellent quality and delivery was quick.very happy with the purchase
Nice. I like the color but I expected more of a green. Still like it.
Dijagala to kijeva for 2 types of new poshtoya, all the same, the smell of NEMA
The bowl is very steep, I really liked it, I recommend to buy, a little long delivery, but the bowl costs the waiting time, expensive, I do not regret it at all.
Very happy nice nice color
It's what it looks like in the picture. Excellent quality and quickly arrived in Colombia
very good quality! my baby loves it!
great, this is the second that we ordered. Perfect quality.
Just like the pictures, it doesn't always stick well, my son takes it off.
Nice product
Love love love, came alot earlyer than expected :)
not really large, but good for kids. Seems promising
Beautiful Color and good material. It doesn't smell weird or anything like that.
Super fast delivery, excellent quality, thank you very much)))
Not tested yet but it looks solid and the colors are very beautiful.
Cute the ゃしんどおり
Very nice color prettier than in the photo and good quality
Top
Beautiful and well done. I'll buy more stuff from this salesman.
Same as picture!! Very satisfied.
The bowl and the spoon are same as on pictures. I’m very happy for receiving them. I will take another soon.
Very beautiful. Thank you very much. Fast delivery.