Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Suportul and super. Naked aluneca copilului II this Guestroom itself.
Ha llegado rápido, buen vendedor, el color igual al de la imagen, todavía no lo hemos utilizado, ya que todavía estoy embarazada, cuando montemos la bañera lo probaremos a ver qué tal queda!!
коврик соответствует описанию. посторонних запахов не имеет. ещё не пользовались.
It came quickly. Nice thing. Suitable for all baths
Very nice very comfortable and fit for almost all bathing suits. It dries very well once it's wet. I recommend it. Very good shopping.
Ainda não usei mas parece bastante prática e fácil de usar. Irei experimentar no nascimento da minha filha. Mas veio conforme a imagem.
great quality
Touch try it but feel comfortable
Excellent, within days and as the description
Soft mattress made of pleasant material, inside the balls are antistress) very comfortable, especially when is it really one to bathe the baby. Delivery for 9 days to Postamat, the store is good, answers all questions. I'm very pleased with the mattress))
fyv$:;
Product as in description, I arrive earlier than expected.
Just like in the picture, super soft and nice. It came in the time the store put up. Very good product fits any bathtub
Very well corresponds to the description not yet tested
I love, corresponds to the photo, arrived very quickly
Super fast shipping, 11 days before the date indicated. It seems comfortable. Goes perfect for interbaby folding bath
Perfectly meet all requirements, excellent!! Quality recommended at 100*100.
bastante comodo y ligero no molesta en absoluto la piel del bb
The child liked it
Great mat. Soft, odorless. It is convenient to attach on a bath. The baby is happy.
Arrived and looks very like photo. Still not used but think will work.
Ótimo
הגיע מהר מאוד לארץ, הבד מחיר לא טוב כל כך חייב לעבור כביסה פני אבל מתלבש בול על האמבטיה
The pillow is perfect. Both for a bath and in a large bathroom holds a breast. The night is dry.
gr8
I find it very useful. Color same as in photo and well size. The ropes are universal, they can't be regular.
Interesting material for bathing. I'll use it later.
He arrived very quickly, just like in the picture. It looks good quality and finished. I haven't used it yet because the baby isn't born.
Very nice and fast shipping, all right thanks
I love it! It's super good! My baby likes it and feels safe. Good product
I loved it. It's super cozy for the baby. I recommend it.
Super! Everything looks like a description. Inside anti-stress balls (foam like). There is not a big smell. I hope after washing will leave. The goods are satisfied.
Great product.
Perfect!!! Very worth it.
Vsio xoroso, bystraja dostavka v Omniva v Litvu, spasibo prodavcu
Все как ее фото,шло меньше месяца)
Fit perfect in the bathtub, better than I expected! It's missing to prove it, but it looks like the baby will be so comfortable!
Bag full balls Styrofoam. Long no השתמשתי. Hope not to יתמלא mold
На фото продавца мятный цвет, по факту пришёл голубой. Ну да ладно, качество хорошее.
Same q in the photo
An excellent hammock for bathing a baby, much better selling in the children's world of likeness, with metal hooks. Do not drown, the child lies in it like a boat. The filler is soft, odorless. Delivery to Moscow 9 days. Boldly order.
thank you very nice
cheaps and good quality
The shipment was almost 30 days and the product came with an unpleasant odor, the product looks like in the picture overall it's fine
Works. Fast shipping to Mo
I loved it, it fits well into the bathtub and it's very comfortable for my 5 month old baby.
Great product, met my expectations and arrived super fast!
شكرا على المنتج هو اكثر من رائع لكن لم يتم التجريب بعد
very good, i can recommend
The quality is good. Too bad we can not adjust the straps to the tub
Très satisfaite, s'adapte parfaitement à une baignoire bébé. Hâte de pouvoir l'utiliser car bébé n'est pas encore là.
great!
Os enganches en vez de ser amarillos son blancos. Pero es genial.
He arrived treasure quickly!
Look stamp as the picture really satisfied, a lot more Ovo מהדפני plastic marble in והדפני this small relative but pleasant
comme la description merci
Beautiful, good material. Came just like the ad.
The pillow itself is cool, but small. Let's see when there will be a baby)
Everything is as in the photo! 26 days delivery
Loved the product quality! Took me to receive only by the fault, but arrived straight!
Did not use it yet. But looks like in the picture. Feels strong.
amazing product and I am very excited about this. i love it
Not yet used but equal to the image, when I use it, I will write another review, thanks.
A second I invite מצויין
Top
Arrived exactly as described in AD! And well before the expected delivery. I am very satisfied.
He came fast. It didn't smell bad, the only thing I wash it for hygiene. It dries fast and doesn't keep smells. I didn't use it yet because my little boy isn't born yet.
I love it the same as in the picture it doesn't have a perfect but perfect for a newborn
супер
Product excellent. Strongly recommended
Love it!! Thank you! :)
Beautiful
Conforme
Perfect
I liked it very much! It's exactly that the photo. I wish I had also filled in the center to cushion. But I'm happy!
very good for baby
Product received quickly, very good quality, fits perfectly with the bath that I own. Very good deal when we see the prices of these same products on European sites, I recommend!
As in the picture. Top quality recommend
bellissimo
As on the description, I recommend! Shipped quickly
Thank you
As described. Fit perfect with Chicco Bathtub (Cuddle & Bubble). I didn't use with the baby yet.
Perfect. Fast delivery
Delivery 1,5 weeks. Haven't tried yet
Satisfied, I received the product in less than 1 week. I haven't tested it yet, to do with time.
Very good and fast thank you
It went great!
polecam
It goes great no matter if the gray suspenders over come out fits the pillow perfect in the bathtub and holds well
Pillow-class! Soft and comfortable for the baby. You can bathe even one. To the Bath perfectly approached
I am much later than comoromete, in fact after having already made a dispute over not having received the product within the deadline. The pipeline complies with the image.
My experience with this product is the best. It's the second I buy, it lasted 4 months for me. But he started to deform because my boyfriend would drain him and make him lose his shape. Now if it will last us! By the way, when my baby started wearing this pad, she never cried again.
Product arrived fast Baby to half-year not suitable Because no one can Tuch t comfortable But the child more large comfortable S
Conform to the photo received quickly
One pass! I liked it very much! It can be put in a washing machine and has like very soft granites inside, which makes the baby not move from the site and keeps it warm. I was a little worried about the drying thing, as I'm very maniatic with smells in general, and the smell of moisture can't stand it! Well, it's a very finite fabric, which dries super fast.
awesome !! really happy with the purchase!
I've purchased Babies Non-Slip Bath Support Pad on sale and the quality is amazing
Babies Non-Slip Bath Support Pad reviews indicate it's a fairly good item. totally agree, i am happy with the purchase
Fiel á imagem e encaixa perfeitamente na banheira do ikea.
The goods came late, but the store notified about it. Corresponds to the description. Doesn't smell like anything. Quality enough. For a standard bath is perfect, but it can still be adjusted. In the case did not try, but I think it will be convenient. Seller recommend
The baby hasn't been bought yet. So far, the goods are satisfied. No smell. Inside filler of balls
It's been two weeks. Great, I haven't tried it yet. There is smell strong from it
wonderful very well made
My product received, thank you.
good product on a reasonable price
This is great! Beyond expectations! Quality is excellent! THANK YOU VERY MUCH!
looks exactly how it described, good quality, will buy order from here again
Very happy with the quality of and fast shipping!!!
Fast shipping, fits perfectly
Super fast delivery! Product is excellent, quality very good. Recommend this store!!!
Super hammock! I'm happy! One wash the baby is very convenient, inside the filler "antistress" small balls)
The goods arrived in Israel in almost a month. With the store did not communicate, the goods are odorless and damaged. Not yet used, but I hope we will be satisfied. Thank you, I recommend!
Good goods and appropriate store! Was shipped fast, quality as the photo. Recommend!
Outstanding quality!
When I placed my order, Babies Non-Slip Bath Support Pad discount was significant. It saved me lots of money!
super cool ! just arrived
We love it Feels good
Very fast delivery. Quality is excellent
For any kind of a budget is just the perfect opportunity to get a farily good item that is totally worth is money
ممتاز مثل الوصف، و الخامه ممتازه، الشحن سريع، شكراً لك.
Fast shipping, decent quality
This store is awesome. you won't find brand new Babies Non-Slip Bath Support Pad anywhere else for such a modest price, I guess.
Looks great, I don't find any defects… Shipping was quite fast and arrived without problems.
the quality is very good! very impressed!
Well packed wine, good size and good material, well done. I haven't used it yet, but it's just that it's functional. The only drawback was that it took almost 2 months to arrive, but I am satisfied with the product.
Couldn't find a Babies Non-Slip Bath Support Pad anywhere but in this store. Nice job!
Excellent quality! Very fast shipping!
A good mattress for swimming, but in the water it does not sink, but holds on the surface.
Amazing product! Makes the baby shower easier and safety. (Especially for little one ~3 kg) I'm very satisfied from this order
Very nice. Fastest delivery ever. I will recommend store.
Nice cushion
Super! Delivery just over 2 weeks. The seat is excellent, all as in the photo and in the description of the store. Almost weightless, super soft. Securely attached to the bathroom, the length is adjustable, you need to scroll the clips around the axis. There are loops for the hook. At first I thought it was a useless thing, but it is very necessary for the one who has a small baby and bathe in a small bath. Recommend
The mat corresponds to the description, delivery about 3 weeks
All is Well))) arrived quickly.
Perfect, come before the date
The order came mega quickly to St. Petersburg. Color and quality as in the description) Thanks
Soft mattress, I thought that it would be inflatable, and it's made of pleasant material, and inside the balls. The baby will be convenient to take baths :) with the store did not communicate. We sent everything quickly. Delivered to the post office of Sberbank.
Fast shipping. Well packed.
Product conforms to the description and arrived before the scheduled date.
Все как фото , с продавцом не общалась доставка как обычно по времени норм )
Very nice, inside it has like balls
cool. comes fast
Perfect as in the picture and super ergonomic
Since it's a gift it's not my turn to test it, but if it's exactly like the description. By opening it I'm surprised. So I can say if you can tell it can be washed in the ra wash. Very happy. And arrived in the estimated time they gave me 10 days and arrived in 9 days.
The mat is excellent, it came quickly, safe and sound. Seller recommend.
Almofada macia com boa qualidade.. chegou dentro do prazo.. estou muito satisfeito e recomendo.
Long went, but it came Not yet used... There is no hole, but from somewhere white balls come out... I hope when we use it will not break
entrega super rápida, produto chegou bem embalado.
In total everything satisfied, come as the picture. Right after about weekly. Highly recommended
Nicely. It looks good quality. Color equal k the photo. Just need to try when the baby's born. Arrived well packed
The order came quickly, corresponds to the description
The order came to Ukraine in a month. The product corresponds to the description. Ideal for a bath) I recommend the store!
Very good product. Same as the photos. Was very glad. Thank you
good item
Arrived fast. The item is as the description. Recommend.
Arrived super fast, the filling is of very soft small balls to facilitate drying! Looking forward to proving it.
As described. Not tested yet
Good mattress, but we are too small. Sent color as ordered. One and a half months to Latvia. Thanks.
Lovely product. Dries very quickly, I'm happy.
Came torn, the store immediately returned the money.
I arrive 2 days before the estimated date on tracking changes the color yellow to white but the rest is the same