Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
came very quickly, for two weeks. Thank You!!
is good. I really like it.
excellent! Quality as the description. Everyone is happy. Recommend!
That's the best offer in this category! awesome
After a long search I can safely say it's the best price for ANYCUBIC 5pcs/Lots FEP Film for Photon/Photon S/Photon Mono SE UV Resin SLA/LCD 3D printer Accessories 200*140mm out of all the other options.
As I can judge from my experience, the quality of is more than satisfactory
Thanks, my ANYCUBIC 5pcs/Lots FEP Film for Photon/Photon S/Photon Mono SE UV Resin SLA/LCD 3D printer Accessories 200*140mm arrived in time and in perfect condition. I am completely satisfied with my order.
as photo! fast shipping and super quality
вроде норм. чуть помят пакет. долговато но не месяц, уже хорошо
Super fast delivery, not yet mounted, the sheets are well protected
Very happy with the quality of and fast shipping!!!
My came in time. I'm really happy! thank u~
Anycubic quality 100%, although packaging very poor.
makes a wonderful present. couldn't be happier!
very good store and product quality is good
Took for photon mono. But it turned out after buying a printer, that on the printer, a bath without the possibility of replacing the film. But there are ways to do it. So I left the tape for now.
Wonderful. It feels like a better complete film. On photon mono with a refined frame came up.
Всё получено . Спасибо продавцу за отправку по моей просьбе в Севастополь . Мои рекомендации . Служба IML работает чётко . Super Seller!!!! Five stars.
Film quality, without damage. Delivered in 3 days.
С заказом проблем нет, доставка быстрая, качество - ок) но сначала поставил плёнку, не снимая защиты) добавьте в описание, что с самой FEP-плёнки защитные плёнки нужно снимать с обеих сторон для нубов, вроде меня)
Everything corresponds to the description. I buy not the first time and always fast delivery!
It is the second time I buy. The first time the packaging was somewhat damaged but the content was fine. In this second purchase, the packaging was damaged and its content has very marked bends. It is critical that the sheets are SMOOTH and FLAT since the printing depends on it. I can not risk using these sheets damaged so I open dispute. Send BEST packed and protected please!
Fast delivery from Russia. Good quality, corresponds to the description.
Delivery in less than a week to the Ural, packed in a regular package, not very reliable but did not reach.
He arrived quickly. Fits the description perfectly.
The plivka came in, without punching into the vicorestanie. I recommend it!!