We have 8 years of experience in diamond painting. Pay more attention to every shopping experience of customers. If you find a quality problem, please contact us in time. Will definitely give you a satisfactory result.
If you have a favorite picture, you can contact us with different sizes, support picture customization…
1. About customer service
Dear buyer, If you have any questions, please feel free to contact us. And we will reply in 24 hours except weekends.if you are not satisfied with our product and service please contact us before leaving negative feedback then we will try our best to solve problems and make you satisfied.
2. About color differences and size errors
Cut out,make,measurement may cause size deviation (plus and minus1-2cm fluctuation),colour aberration is due to the monitors,weather,lighting and other factors,Pictures will have different color in different monitors but this does not affect the appearence of the painting,Please understand.
3. About Diamond Supplement Service
We have 20-30% extra diamonds in every pack, we have good quality control, if you found lack diamonds,The first shipment is on us.we can send you for free. Any shipment after that, you will have to pay for shipping.Contact us by message .
Welcome To Visit Next Time
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- Over 37,000 happy customers worldwide
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We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.