Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality material. Product arrived within estimated time. Thanks!
Fast and perfect!
Thanks for
Very good , thank you
Super!!!!, delivery in 7 days to Moscow, packed Super, without damage! Approached, looks great. Seller recommend!
Super fast delivery! Product is excellent, quality very good. Recommend this store!!!
Great case and bag, I asked about black bag and crystal case, and the store did it for me. Perfect. thanks
I guess it's the cheapest 2021 new Laptop Case For Huawei MateBook D14 D15 14 13 13.9 inch 2020 Laptop Cover for Huawei Honor MagicBook pro 16.1 14 15 Bag that is offered online. Great!
Such a good item for sale in a really reputable shop!
Resonably priced goods like this one are my soft spot. Happy with the purchase like never before
Excellent quality, reallllllly satisfied. would recommend
2021 new Laptop Case For Huawei MateBook D14 D15 14 13 13.9 inch 2020 Laptop Cover for Huawei Honor MagicBook pro 16.1 14 15 Bag on sale is quite an attractive offer. great webstore
The cover is excellent, everything came intact. Well packed. The parcel was two weeks old. The cover was installed on the laptop without problems. Thank you.
Thank You Very Much! Quality of on top!
Discounted 2021 new Laptop Case For Huawei MateBook D14 D15 14 13 13.9 inch 2020 Laptop Cover for Huawei Honor MagicBook pro 16.1 14 15 Bag is a true bargain. thanks to the seller!
arrived within 2 weeks on perfect condition. Great store. Highly recommend!
I liked everything, the quality is excellent, on honor MagicBook 15, everything came up. The cover is good dense, the keyboard came perfectly. It's been 12 days. I recommend both the product and the producer.
The product corresponds to the description. The store is very good faith. Recommend.
Chic case and bag. Just delight, if you want to order, take 5 stars.
Everything was perfect but there was only detail in the protector of the do key with the “Enter key but it's sure to have do key with Ñ or something.
Excellent set, a good store, before sending refined the laptop model, came to RND quickly, in 2 weeks
llego muy rápido y cumple las espectativas calza perfecto muy buen producto de buena calidad y se ve muy bien excelente compra estoy muy contento
All right, in excellent condition everything
Llegó antes de lo esperado, el vendedor trabajó rápido para el envío. Yo tengo una Huawei matebook D16 y compré la funda y la carcasa de una Honor magicbook 16 pro, pensé que ambas laptops eran iguales pero si tienen pequeñas diferencias, una de ellas fue en la carcasa de abajo, tuve que hacer un pequeño recorte para que quedara. La Mica de teclado también hay pequeñas diferencias en algunas teclas pero quedó bien y la funda está perfecta.
To Moscow, the order arrived in 2 weeks. On Honor Magic Book 16.1 everything came perfectly. Goods satisfied
Excellent case for Beech, honor MagicBook 14 came up as a native
It came quickly. Very good quality, completely fit all sizes, looks elegant. They also gave a felt folder for the laptop. For its price and delivery speed-the most it.
Very excellent received the product within a week, as I asked the store to add a screen protection, and has put it to me with the request, I am very happy I recommend dealing with it :)