Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good stuff, really happy with it
2 недели до Воронежской области. Как на фото продавца. Блестяшки не осыпаются.
They're very bonitad, pity I'm short on the amount but I don't have time to buy anymore.
It's totally worth buying, I'm using it for the 2nd week already
happy with the :-)
Very cute cloth… great quality value… free The Times described.
Delivery is good, looks well, great price, very happy
Thank u! I was a little worried but the item is perfect!
Thanks! High-quality product! Definitely recommend!
Can surely say this store offers the cheapest price for 10Yards 15CM Glitter Sequin Tulle Roll Wedding Decoration Gold Laser Organza Silver Sparkly Glitter Sequin Tulle Party Supplies
the quality is very good! very impressed!
I think it is a good price for 10Yards 15CM Glitter Sequin Tulle Roll Wedding Decoration Gold Laser Organza Silver Sparkly Glitter Sequin Tulle Party Supplies. happy with the service!
Way to go, seller! seems like I made a good bargain, really happy with the purchase.
Nice product and quality, looks really amazing!
Envío super rápido a Chile, hice el pedido el 14/10 y llego el 26/10. Vendedor envío inmediatamente mi producto,son iguales a la descripción.
I received within a couple of weeks. Like it so much.
Материал отличный. Дошло за месяц, может чуть меньше даже. Уже половину мотка использовала, цвет соответствует моим ожиданиям. Спасибо продавцу!
It's awesome I could get 10Yards 15CM Glitter Sequin Tulle Roll Wedding Decoration Gold Laser Organza Silver Sparkly Glitter Sequin Tulle Party Supplies online from this store. Was looking for it for a long time!
quality super! true to description.
Thank You so much for this product. Good quality and good price. I recommend this Store :)
Hello very good, I'm pleased with it
Exact and pretty color. Enough amount for the cost. I arrive 20 days after I made the purchase. Super recommended.
nice quality for the money paid
Beautiful and very bright, it is just as seen in the l images
All compatible with description soft cekinowy glitter recommend all shipment little spóżniona but super
Однозначно закажу ещё!!!
Tulle is good, came to Almaty for a month. The goods are good, I will order more!
Really beautiful excellent color bell' luminous effect
Good fabric, I liked it. Thank you for shipping and respect to the buyer.
Fast delivery, very good mesh. Sequins are glued well, do not feel to the touch
Beautiful as seen in the picture, came super fast
The parcel came quickly 11 days to the Moscow region, very beautiful, there was no need to communicate with the store. Seller recommend.
Thank you huge store Super recommend you this seller and this store Super buy delivery super fast was not necessary to communicate with the seller everything is fine