Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ApollonShop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://apollonshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is really gorgeous !! The quality is great :)
With such a good price for 10 Yards 15cm Organza Tulle Roll Spool Fabric Ribbon DIY Tutu Skirt Gift Craft Party Chair Sash Wedding Party Decoration Gold I'm not surprised that it seems to be bought so often
Good quality tulle role. I would buy again.
totally lived up to my expectations. superb store
With such a discount, 10 Yards 15cm Organza Tulle Roll Spool Fabric Ribbon DIY Tutu Skirt Gift Craft Party Chair Sash Wedding Party Decoration Gold is just what i was looking for
Thank you for help! It's amazing!
Amazing ! Very good material. I`m super satisfied!!
Good service, nice store and fast delivery. Recommend!
the seller undoubdetly did his best. savings for 10 Yards 15cm Organza Tulle Roll Spool Fabric Ribbon DIY Tutu Skirt Gift Craft Party Chair Sash Wedding Party Decoration Gold didn't go in vain, the product is more than fine
Lovely to decorate, very nice. I liked it very much. And it came very quickly.
The best thing about this item is its undeniably high quality
happy with the purchase of ! a great deal
Thank you very much to the store))) very beautiful ribbons. I recommend the seller and the goods))). I'll look at this seller for something else. two orders have come, in one parcel))). Thanks)))
awesome The store is great, btw!
quite a high quality for such a humble price
Great for Christmas wrapping. Thank you for quick delivery.
Wonderful tulle, and very good touch, thanks AliExpress
Recommend! As in the photo! I will still order!
i love it! highly recommended!! Don't hesitate, buy, it's worth the money!
gorgeous thks so much
The quality is excellent! Corresponds to the description, the colors are the same as in the photo! Super
My parcel has arrived quickly and very well wrapped. I am very satisfied with the product.
The mesh is beautiful and very gentle. More suitable for elegant work or for sewing. But I found her use. Thank you. Producer I recommend although I did not communicate the product of excellent quality
Perfect. I will buy more
I had no idea where can I buy 10 Yards 15cm Organza Tulle Roll Spool Fabric Ribbon DIY Tutu Skirt Gift Craft Party Chair Sash Wedding Party Decoration Gold until I stumbled upon this store. Great job!
Okay, but he's not wearing the joint inside.
Shines tantissimo. Bought for Christmas arrived in advance
Happy with product and came reasonably quick so Thank you
I will be ordering more of these products from you in the future.
Very nice, it will look very nice on the Christmas tree. I love it.
Very good, I recommend. No need to buy several you just have to cut it to position it on several tables very well very well very well rres very very well
It's taken 3 months to arrive, I guess by customs the store hasn't reported anything. I didn't like having to wait that long. But it finally came and the product is good.
Fast delivery, recommended. Beautiful and very soft
Very gentle golden mesh, to the touch gentle. The goods are satisfied. thanks to the store for the fast delivery.
Article conforms to the description. Fast Delivery